Privacy policy

Last updated: June 8, 2026

This Privacy Policy describes how PET PRINT LAB ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from petprintlab.com (the "Site"). The terms "you" and "your" refer to the users of our Services, including customers, website visitors, and others whose information we collect.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. Please check this page regularly for updates.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect various types of personal information from you, depending on how you interact with us.

Information You Provide Directly:

  • Contact Details: Your name, address, phone number, and email.
  • Order Information: Your billing and shipping addresses, payment confirmation, email address, and phone number.
  • Account Information: Your username, password, and any security questions or other information used for account security.
  • Customer Support: Information you provide when communicating with us through customer support or other channels.

Information We Collect Automatically:

  • Usage Data: We automatically collect information about how you interact with our Site, such as your IP address, browser type, device information, and network connection. We use cookies, pixels, and similar technologies to collect this data.

Information We Obtain from Third Parties:

  • Service Providers: We may receive information from third-party vendors, including payment processors and platforms that support our Site (e.g., Shopify, Printify).

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • Providing and Managing Services: To process payments, fulfill orders, manage your account, facilitate returns, and communicate with you about your transactions.
  • Marketing and Advertising: To send promotional communications, including emails and advertisements, tailored to your interests.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, secure your account, and protect our Services.
  • Service Improvement: To enhance and optimize our Services and provide better customer support.

Cookies

We use cookies and similar technologies to enhance your experience on our Site, run analytics, and tailor our services and advertising. You can control the use of cookies through your browser settings. However, blocking cookies may impact the functionality of our Services.

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

  • Service Providers: We share information with vendors who perform services on our behalf, such as payment processing, fulfillment, customer support, and data analytics.
  • Business and Marketing Partners: We may share information with partners to provide and promote our Services.
  • Legal Requirements: We may disclose information to comply with legal obligations, enforce our terms of service, or protect our rights and those of our users.
  • Corporate Transactions: In the event of a merger, sale, or other business transaction, your information may be transferred to the new entity.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us and we will take steps to delete that information.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Delete: Request the deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right to Portability: Request a copy of your personal information and transfer it to another service provider.
  • Restriction of Processing: Request that we limit how we process your personal information.
  • Withdrawal of Consent: Withdraw your consent where we rely on it to process your personal information.

To exercise any of these rights, please contact us using the details below. We may require additional information to verify your identity before processing your request.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: shoppetprintlab@gmail.com

We are committed to addressing your privacy concerns and ensuring that your personal information is handled securely.